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You Are Here Home > Customer Feedback

Market Research Questionnaire

Thank you for taking a City Sightseeing tour

To help us maintain a high quality of service, please take 5 minutes to provide us with feedback.

* Sightseeing Tour Taken

* Date of Tour (DD/MM/YYYY)

* I am (we are) a:

Male

Female

M/F

* Who did you travel with?

Alone

Couple

Family

Group

If travelling with children under 12 in the UK, did you receive the FOC City Sightseeing Kids Pack

Yes

Did the pack help to keep the children entertained during the tour

Yes

* What is your age?

Under 16

17-24

25-34

35-44

45-59

60+

* How would you rate the following about the tour?

Enjoyment

Very Good

Good

Fair

Poor

Very Poor

N/A

Information

Very Good

Good

Fair

Poor

Very Poor

N/A

Entertainment

Very Good

Good

Fair

Poor

Very Poor

N/A

Value for Money

Very Good

Good

Fair

Poor

Very Poor

N/A

Guide Quality

Very Good

Good

Fair

Poor

Very Poor

N/A

Audio Quality

Very Good

Good

Fair

Poor

Very Poor

N/A

Vehicle Standard

Very Good

Good

Fair

Poor

Very Poor

N/A

* How did you arrive to the tour?

Car

Bus or Coach

Train

Cruise Ship/Ferry

Plane

Resident

* What is your Country of Origin?

* What is your first language?

* How long were you visiting for?

Hours

1 Day

2 Days

3 Days

Longer

Resident

* Did you visit any attractions as a result of taking the tour?

Yes

* Did you discover any new place of interest on the tour?

Yes

* Did the tour encourage you to make a second visit to the city?

Yes

* Will you take another City Sightseeing tour in the future?

Yes

Any Other Comments?

If you would like a personal response to your comments please confirm your e-mail address:

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City Sightseeing Worldwide, Unit 4 Pathlow Farm, Featherbed Lane, Wilmcote, Stratford-upon-Avon, Warwickshire, CV37 0ER, United Kingdom

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